Terms & Conditions
These terms apply when you browse showmeitaly.com or book one of our tours and experiences. Please read them before booking.
1. Bookings
A booking is confirmed once you complete checkout and receive a confirmation email. Please check the tour, date, time and party size on your confirmation carefully and contact us immediately if anything is wrong.
Prices are shown per person unless stated otherwise and include the services listed under "What’s included" on each tour page. Entrance tickets, transport or meals are included only where explicitly stated.
2. Cancellations and changes
Each tour page states its cancellation policy, which is confirmed again at checkout. Unless a tour page says otherwise, bookings can be cancelled free of charge up to 24 hours before the start time; later cancellations and no-shows are non-refundable.
We may reschedule or cancel a tour due to weather, strikes, site closures or other events beyond our control. In that case you can choose between an alternative date or a full refund.
3. On the tour
Please arrive at the meeting point at least 10 minutes before the start time — tours leave on schedule and late arrival is treated as a no-show. Some sites (for example the Colosseum and the Vatican) enforce security checks and dress codes; guests refused entry by a venue for these reasons are not entitled to a refund.
Guests are responsible for their own belongings and for behaving respectfully towards guides, venues and other guests. We may remove a guest who endangers the group, without refund.
4. Third-party services
Payments and availability are processed by our booking platform. Where an experience is operated together with a licensed partner, that partner’s conditions of carriage or entry may also apply.
5. Liability
We run every tour with licensed, insured guides and take your safety seriously. To the extent permitted by law, our liability for any claim connected to a booking is limited to the amount you paid for that booking. Nothing in these terms limits liability that cannot be limited under Italian law.
6. Website content
All content on this website — text, photographs, video and design — belongs to Show Me Italy or its licensors and may not be reproduced without permission.
7. Governing law
These terms are governed by Italian law. Any dispute will be subject to the jurisdiction of the courts of Rome, without prejudice to mandatory consumer protections in your country of residence.